PRIVACY POLICY

Data Controller Identity:

Antoine Miguel, villalavandea.contact@gmail.com

Data Collected:

As part of the use of the Villa Lavandea website and reservation management, the following data may be collected:

First name, last name, email address, phone number
Desired stay dates, number of travelers
Payment data (via secure third-party provider)
Browsing data (IP address, cookies, pages visited)

Purposes of Processing — your data is collected to:

Handle reservation and contact requests
Manage the customer relationship before, during and after the stay
Improve the user experience on the website
Comply with our legal and accounting obligations

Legal Basis for Processing:

Performance of a contract (reservation)
Consent (non-essential cookies, newsletters)
Legitimate interest (website security, service improvement)
Legal obligation (invoicing, accounting)

Retention Period:

Customer data: 3 years from the end of the business relationship
Accounting data: 10 years (legal obligation)
Browsing data: 13 months maximum (CNIL recommendation)

Data Recipients — your data is never sold to third parties. It may be shared with:

Technical service providers (Wix, payment platform)
Legal authorities if required by law

Your Rights — in accordance with the GDPR and the French Data Protection Act, you have the following rights:

Right of access, rectification and erasure
Right to restriction and portability of processing
Right to object
Right to withdraw your consent at any time

To exercise your rights: villalavandea.contact@gmail.com — Response within 30 days. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) — www.cnil.fr — 3 Place de Fontenoy, 75007 Paris.

Transfers Outside the EU:

The hosting provider Wix is based in the United States. This transfer is governed by the standard contractual clauses of the European Commission, ensuring an adequate level of protection for your data.